Free Worldwide Shipping: We Are Pleased To Provide Free Shipping Worldwide. However, Due To Tariffs And Enhanced Product Security Measures, A Shipping Fee Applies To Orders From The USA And Italy.
Processing Time (Handling Time): Orders typically take 3 to 4 business days to process before shipment. This processing time allows us to ensure the quality and accuracy of your order.
Transit Time: After your order has been processed, please allow 5 to 7 business days for transit. Please note that shipping times may vary depending on your location.
Return & Refund Policy
Returns: We understand that sometimes things may not go as expected. However, returns or refunds are only accepted under the following circumstances if the product arrives damaged or if the incorrect item is delivered. We encourage you to thoroughly inspect your order upon receipt.
Refunds: Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original payment method within 10 business days. Please be aware that it may take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved, please contact us at info@marloux.com