Terms of Service

Terms of Service – Marloux

Welcome to Marloux. These Terms of Service govern your use of our website and the purchase of our premium handmade leather footwear. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

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1. General Information

Company Name: My Baby Bloom LLC
Trade Name: Marloux
Email: info@marloux.com
Phone Number: 774-559-8802
Physical Address: 663 Waymarket Dr, Ann Arbor, MI 48103, USA

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2. Use of Website

• Eligibility: You must be at least 18 years old to use our website and make purchases.

• Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

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3. Orders and Payment

• Order Placement: By placing an order, you offer to purchase the products in accordance with these Terms of Service.

• Payment: We accept all major credit and debit cards, and payments are processed securely.

• Order Confirmation: You will receive an order confirmation email once your order is successfully processed.

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4. Shipping and Delivery

• Shipping Policy: We offer free shipping on all orders worldwide. Orders typically take 3 to 4 business days to process before shipment to ensure the quality and accuracy of your order. After processing, please allow 3 to 5 business days for transit. Shipping times may vary depending on your location.

• Delivery Issues: If there are any issues with your delivery, please contact our customer service team for assistance.

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5. Returns and Refunds

• Return Policy: We offer a 30-day return policy, giving you 30 days from the date you receive your item to request a return. To qualify, the item must be in its original condition — unworn, unused, with tags, and in its original packaging. A receipt or proof of purchase is required.

• Refunds: Refunds will be processed to your original payment method within 21 business days after we receive and inspect the returned item.

• European Union Orders: If your order was shipped to the European Union, you have the right to cancel or return your order within 14 days, without providing a reason. Items must be in their original condition and packaging, with proof of purchase.

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6. Product Information

• Accuracy: We strive to provide accurate product descriptions and images. However, variations in color and texture may occur due to the handmade nature of our products and different screen settings.

• Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.

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7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Marloux and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

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8. Limitation of Liability

To the maximum extent permitted by law, Marloux shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Product Warranty: Our products are covered by a limited warranty against defects. Please contact our customer service team for more details.

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9. Privacy

Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your personal data.

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10. Changes to Terms

We may update these Terms of Service from time to time. Any changes will take effect when posted on our website. Your continued use of the website constitutes acceptance of the updated terms.

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11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Texas, USA.

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12. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:

Company Name: My Baby Bloom LLC
Trade Name: Marloux
Email: info@marloux.com
Phone Number: 774-559-8802
Physical Address: 663 Waymarket Dr, Ann Arbor, MI 48103, USA

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Thank you for choosing Marloux. We appreciate your business and are committed to providing you with an exceptional shopping experience.